Customer service

Welcome to Energia Customer Service

As an Energia customer, you will enjoy the benefits of excellence customer service with a highly professional team of office based advisors and account managers. Every person on the customer service team is there to help you with any advice or queries you may have about running your account.

Managing your account with our Online Services.

Energia’s online billing and account management is a FREE online service that allows you to access your company's energy bill and account via our secure website using your password.

You can:

• View and download your most recent bills
• Track & monitor your energy consumption
• View your meter reads and monitor the accuracy of your bills
• Submit an up to date meter read
• View indicative gas and carbon prices

You can also choose our paperless billing option and we’ll send you an email when your bill is ready to view or download every month.

To register for our online account management and billing service simply click here.

To find out how our online account management and billing services works click here.