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Moving Premises

Follow our easy step-by-step guide to moving premises and make your change of address as easy and seamless as possible.

If you would like us to contact you simply give us your name and number and we will get back to you shortly.

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Moving out of your premises

Please call us on 0345 073 0099 and supply us with the information we need which is:

  • A final meter read
  •  New tenant/landlord name and address details
  • Your forwarding address

This information will ensure that you receive a final bill once you have vacated the premises.

Submitting a meter reading options here.

Important Message: Please note that you will remain liable for all energy consumed and related charges at the premises until the account has been transferred to the new occupier, or the energy supply to the premises has been turned off.

Moving into your new premises

We can create a new account for you once you take over responsibility for the energy at your new premises

Simply give us a call on 0345 073 0099 and please have the following information ready:

  • The MPRN at the premises.(This is the unique identifier number for your business. MPRN Meter Point Reference Number for electricity. This is available from Northern Ireland Electricity NIE.  If you cannot get access to it  please get it from your landlord.
  • A meter reading – full details on how to read your meter right here.

We will then take you through the process of setting up your account.

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