We will aim to get back to your query within 2 days. Please note that during busy periods it might take longer than 2 days to reply to your query.
You can find this on your current electricity bill
Monday - Friday 9am - 5pm
At this time we ask that customers who can complete an online form do so and we will get back to them promptly, as we would like to focus our phone lines on serving our most vulnerable customers and urgent queries.