Search our site

The COVID-19 crisis is placing increased demands on our available staff and our business. If you do need to get in touch about something urgent or you are struggling to pay your bill you can send us an online message here, or visit our COVID-19 info & FAQ page.

Contact us

Customer Enquiries

Contact us

We will aim to get back to your query within 2 days. Please note that during busy periods it might take longer than 2 days to reply to your query. 

Please enter your first name
Please enter your surname
Please select contact type
Please select an option
Please enter your MPRN

You can find this on your current electricity bill

Please enter your your account Number

Call us

1850 405 405

Monday - Friday 9am - 5pm

To view your bills, please visit Energy Online