Existing Customer Offer Terms & Conditions

Total discount is based on your chosen Renewal Price Plan. You must pay your bill by Direct Debit and be registered for Online Billing to receive the total discounts as advertised on our Existing Customer Offers web page here. If you cancel your Direct Debit payment or choose to switch to paper bill, you will lose these discounts.  

Discounts are against Energia Standard Unit Rates.  Standing Charges also apply.  VAT applies at 13.5%. The Public Service Obligation (PSO) Levy has been set at €5.90  (ex VAT)  or €6.70 (inc VAT) per month from 1st October 2016.  This applies to all domestic electricity customers irrespective of supplier.  The Carbon Tax has been set at 0.0041995 (inc. VAT) per kWh.  This tax applies to all domestic natural gas customers, irrespective of supplier. 
Your Renewal tariff discounts will apply for a period of one year from the date you opt in to the Renewal Price Plan.  After one year you will revert to Energia standard unit rates.  Once you have signed up to an Energia Renewal Tariff, there is a 14 day Cooling Off period, during which you may choose to cancel your agreement to renew. There is no penalty for cancelling during the Cooling Off period. If you cancel your service any time after the Cooling Off period and before the end of your contract, a termination fee of €50 per fuel will apply. 
All prices are subject to change as per our General Terms and Conditions here.

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