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Our contact centre is experiencing very high demand meaning wait times may be longer than usual. The answers you are looking for may be online browse our FAQs.  See here for information on the Government Electricity Credit. 

Customer Service Charter

We’ve learned a lot about customer service through our years of providing energy to Irish businesses, so you can rest assured you’re in good hands. We’ve developed our Customer Charter and Codes of Practice to ensure we consistently deliver the highest standard of service to all our customers. The Charter and Codes have been approved by the Commission for Regulation of Utilities in Ireland.