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Help & Support

Help & Support Centre

Answers to FAQs on billing, prices, switching, plans, your account plus lots more! All available to access 24/7 in our Help & Support Centre.

Contact Help & Support

Energy Online

Login to Energy Online to view bills, letters, make payments, monitor usage, submit meter readings, update your contact and communication preferences.

Faults & Emergencies

If you experience an interruption to your electricity or gas supply you will need to contact ESB Networks or Gas Networks Ireland.

Contact Information

Getting in touch

Lines are from 9am to 5pm.

Phone

Customer Care: 0818 405 405. Sales: 0818 300 701. Lines open from Monday to Friday 9am-5pm.

Email Us

Complete our contact form and we will be in touch by email or phone. To help us direct your query to the correct team select one of the options below.

I want to switch to Energia

I've a customer enquiry

I'm a landlord and have an enquiry

I want to sign up to Level Pay

I'm moving and have an enquiry

I want to request a smart meter

Energia Contact Information & Customer Service