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Dear customers, the fastest way to get in touch is online. You can submit a meter reading, make a payment, fill out our form online or browse our FAQs 
Our prices are changing from the 7th of October. For more details see here.

Direct Debit Level Pay

When will my payments be taken?

You choose a date between the 1st and 28th of the month. Your payments will be taken on this date each month, unless it falls on a bank holiday or over a weekend, when it will be taken the next working day. Please get in touch if you would like to change your payment date.
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