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Dear customers, our contact centre is currently experiencing very high demand and so wait times will be longer than usual. The answers you are looking for may be online. You can submit a meter reading, make a payment or browse our FAQs 
Our prices are changing from the 7th of October. For more details see here. Please note, you do not need to submit a meter read ahead of this date.

Smart Metering

What is a smart meter?

Smart meters are a part of our future. They are the next generation of electricity meters. Using digital technology, the meters will give you, our customers, more precise information on energy usage throughout the day. Smart meters are being rolled out across Europe and internationally and by 2020 it is expected that over 700 million will be installed globally.
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