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Dear customers, our contact centre is currently experiencing very high demand and so wait times will be longer than usual. The answers you are looking for may be online. You can submit a meter reading, make a payment or browse our FAQs 
Our prices are changing from the 7th of October. For more details see here. Please note, you do not need to submit a meter read ahead of this date.

Smart Metering

Can I request a smart meter early if I don't have one yet?

Yes you can.

You can click here to complete the short registration form for priority installation of a smart meter in your area, if ESBN have yet to install meters in your area.

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