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Dear customers, the fastest way to get in touch is online. You can submit a meter reading, make a payment, fill out our form online or browse our FAQs 
Our prices are changing from the 7th of October. For more details see here.

Explaining your bill

How is this calculated?

We use the opening and closing meter read of the bill period to calculate the daily average consumption. We then multiply the daily consumption by the number of days before & after the price change and charge these units at the applicable rate.
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