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Dear customers, our contact centre is currently experiencing very high demand and so wait times will be longer than usual. The answers you are looking for may be online. You can submit a meter reading, make a payment or browse our FAQs 
Our prices are changing from the 7th of October. For more details see here. Please note, you do not need to submit a meter read ahead of this date.

Government Electricity Credit FAQs

If I am a Prepay Meter customer, am I still eligible for the credit?

Yes, it applies to all domestic electricity accounts, including pay as you go customers. We will notify you directly to explain how you can receive the credit.
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