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Dear customers, our contact centre is currently experiencing very high demand and so wait times will be longer than usual. The answers you are looking for may be online. You can submit a meter reading, make a payment or browse our FAQs 
Our prices are changing from the 7th of October. For more details see here. Please note, you do not need to submit a meter read ahead of this date.

Government Electricity Credit FAQs

If there is a change in account holder (i.e. if I move out), will I still get the credit?

It is the account holder registered to the supplier on the 29 March 2022 who is eligible to receive the credit.
 
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