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Dear customers, our contact centre is currently experiencing very high demand and so wait times will be longer than usual. The answers you are looking for may be online. You can submit a meter reading, make a payment or browse our FAQs 
Our prices are changing from the 7th of October. For more details see here. Please note, you do not need to submit a meter read ahead of this date.

Billing & Payment FAQs

Do Energia accept Social Welfare payments?

The Social Welfare can’t pay Energia directly, but you can organise for them to make payment directly to you. You will need to make Social Welfare aware when you change supplier.

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