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Dear customers, our contact centre is currently experiencing very high demand and so wait times will be longer than usual. The answers you are looking for may be online. You can submit a meter reading, make a payment or browse our FAQs 
Our prices are changing from the 7th of October. For more details see here. Please note, you do not need to submit a meter read ahead of this date.

Meter FAQs

How do I read my meter?

There are a few different types of meter, but they’re all pretty straightforward to read. Here are some instructions to help you.

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