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Dear customers, our contact centre is currently experiencing very high demand and so wait times will be longer than usual. The answers you are looking for may be online. You can submit a meter reading, make a payment or browse our FAQs 
Our prices are changing from the 7th of October. For more details see here. Please note, you do not need to submit a meter read ahead of this date.

Switching FAQs

How do I switch to Energia?

Switching is simple. You can sign up online or give us a call on 0818 300 701. We’ll ask you for the following information during the registration process:
  • A current bill so you can tell us your MPRN number for electricity and/or GPRN for gas.
  • Your current meter reading.
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