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Dear customers, the fastest way to get in touch is online. You can submit a meter reading, make a payment, fill out our form online or browse our FAQs 
Our prices are changing from the 7th of October. For more details see here.

Gas Safety FAQs

How do I turn the gas off and back on?

When turning off the gas, you should first ensure that all gas appliances and pilot lights are switched off.  Next you need to turn off the safety shut off valve, which is normally located within your gas meter box, outside the house.  The valve is off when it is at right angles to the pipe.

To turn the gas back on, simply return the safety shut off valve to its original position, which is in line with the pipe.

If you have any difficulty reaching or turning the valve, you should contact Bord Gáis Networks on 1800 200 694.
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