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Dear customers, our contact centre is currently experiencing very high demand and so wait times will be longer than usual. The answers you are looking for may be online. You can submit a meter reading, make a payment or browse our FAQs 
Our prices are changing from the 7th of October. For more details see here. Please note, you do not need to submit a meter read ahead of this date.

Prepay Meter FAQs

How does Gas Prepayment Work?

Installing a prepay meter

At the request of a gas supplier, we can install a prepay meter, also known as a gas card meter. These meters allow customers to purchase an amount of gas credit on a gas card. The card is inserted into the meter and the credit is then transferred directly from the card to the meter.

Purchasing credit

Please check the opening times of the Payzone, An Post or PostPoint outlets where you can buy credit. Credit cannot be bought over the phone or online. You can contact your Gas Supplier for a list of outlets in your area or log on to PayzoneAn Post or PostPoint.

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