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Dear customers, our contact centre is currently experiencing very high demand and so wait times will be longer than usual. The answers you are looking for may be online. You can submit a meter reading, make a payment or browse our FAQs 
Our prices are changing from the 7th of October. For more details see here. Please note, you do not need to submit a meter read ahead of this date.

Special Services FAQs

I am elderly and worried about my power supply being disconnected in winter. What can I do?

If you are over 66, you can register with us by filling out our Special Services Registration Form and returning it by post to Energia, PO Box 12380, Dublin 2. You will then be added to the Special Services Register with ESB Networks and Bord Gáis Networks and they will guarantee to never disconnect your power during the winter months (1st November to 31st March).

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