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Dear customers, our contact centre is currently experiencing very high demand and so wait times will be longer than usual. The answers you are looking for may be online. You can submit a meter reading, make a payment or browse our FAQs 
Our prices are changing from the 7th of October. For more details see here. Please note, you do not need to submit a meter read ahead of this date.

Gas Safety FAQs

What gas safety precautions should I take?

  • If undertaking alterations to your home which may affect the safety or efficiency of your gas installation, get the advice of a competent Registered Gas Technician. A list of Registered Gas Technicians in your area is available on the Register of Gas Installers of Ireland .
  • Never block a ventilator which is there to ensure a safe supply of air.
  • Gas boilers and appliances should be installed in accordance with Irish Standard 813: 2002 'Domestic Gas Installations', by a competent Registered Gas Technician.
  • Use appliances only for the purpose for which they were designed, i.e. do not use a cooker to heat a room.
  • Never use any gas appliance if you suspect it might be faulty. Have it checked.
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