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Dear customers, our contact centre is currently experiencing very high demand and so wait times will be longer than usual. The answers you are looking for may be online. You can submit a meter reading, make a payment or browse our FAQs 
Our prices are changing from the 7th of October. For more details see here. Please note, you do not need to submit a meter read ahead of this date.

Prepay Meter FAQs

What if I am experiencing technical problems?

If you experience any technical problems with your meter please contact ESB Networks or Gas Networks Ireland directly.

ESB Networks 24 hour Emergency Line: 1800 372 999.

Gas Networks Ireland 24 hour Emergency Line: 1800 20 50 50

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