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Dear customers, our contact centre is currently experiencing very high demand and so wait times will be longer than usual. The answers you are looking for may be online. See here for information on the Government Electricity Credit. You can submit a meter reading, make a payment or browse our FAQs

Prepay Meter FAQs

What if I am moving home?

If you are moving house, please call 0818 405 405. We would advise to top up smaller amounts prior to any home move. 

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