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Dear customers, our contact centre is currently experiencing very high demand and so wait times will be longer than usual. The answers you are looking for may be online. You can submit a meter reading, make a payment or browse our FAQs 
Our prices are changing from the 7th of October. For more details see here. Please note, you do not need to submit a meter read ahead of this date.

Tariffs & Charges FAQs

What is the Carbon Charge?

The Natural Gas Carbon Tax of 0.74 cent/kWh (ex VAT) or 0.81 cent/kWh (inc VAT) applies to all gas supplied in Ireland from the 1st May 2022. Certain exemptions may apply. The Carbon Tax is in accordance with the EU Energy Tax Directive and Schedule 1 of the Finance Bill 2010.

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