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Dear customers, our contact centre is currently experiencing very high demand and so wait times will be longer than usual. The answers you are looking for may be online. You can submit a meter reading, make a payment or browse our FAQs 
Our prices are changing from the 7th of October. For more details see here. Please note, you do not need to submit a meter read ahead of this date.

Gas Safety FAQs

What should I do if I smell gas at home?

  • Ensure all gas appliances are switched off
  • Don't smoke or use a naked flame
  • Don't switch anything electrical on or off. E.g. doorbells, switches or appliances
  • Open windows and doors to let the gas disperse
  • Check your appliances to see if the gas has been left on without being lit

If you've taken all these precautions and you still smell gas, you should turn off the gas at the meter and call the Bord Gáis 24-hour emergency number 1800 20 50 50.

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