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Dear customers, our contact centre is currently experiencing very high demand and so wait times will be longer than usual. The answers you are looking for may be online. You can submit a meter reading, make a payment or browse our FAQs 
Our prices are changing from the 7th of October. For more details see here. Please note, you do not need to submit a meter read ahead of this date.

Billing & Payment FAQs

Do Energia accept cheque payments?

We do not recommend posting and paying with cheques. Energia does not accept responsibility for any unaccounted for cheques. We would recommend paying by direct debit or through your Energy Online account.
 
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