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Dear customers, the fastest way to get in touch is online. You can submit a meter reading, make a payment, fill out our form online or browse our FAQs 
Our prices are changing from the 7th of October. For more details see here.

Payment & Accounts Resolution Team

I am struggling to pay my bill – however I don’t want to call Energia to discuss – what should I do?

Energia appreciate that sometimes it’s hard to call and discuss financial matters.  If you don’t want to make that call, please email us at [email protected] always ensure to add your account number into your email so we can find your account.  Outline in the email when payment can be made, or your current circumstances and we will always work with you to come to a suitable resolution or resolve an account issue ongoing on your account.
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