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Dear customers, our contact centre is currently experiencing very high demand and so wait times will be longer than usual. The answers you are looking for may be online. You can submit a meter reading, make a payment or browse our FAQs 
Our prices are changing from the 7th of October. For more details see here. Please note, you do not need to submit a meter read ahead of this date.

Payment & Accounts Resolution Team

Should I ignore a letter, SMS, call or email from the Payment & Accounts Team?

No, the team are trying to contact you to give you an update on your account with Energia.The sooner we speak to you, the sooner we can help you with your account, or overdue balance.
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