We’re reducing our home energy rates

I spoke to Sarah in the retentions team and I just wish the experience was as pleasant with everyone I call. A pleasure to deal with, nothing was too much trouble. Lovely girl and exceptionally funny, I’ll be asking for her next year!

Did you ever had a pleasant call with a Energy provider? Not "obviously selling" anything, but deeply patient, explaining everything in detail over and over, giving general advice where needed and helping you out understanding electricity bills and contract- Laura Kelly! It was a super pleasant call, all my concerns could be worked on and she helped me going comfortable in a new contract with Energia for 12month. Thank you!

Awesome customer Service, Verry helpful and responsive. I really appreciate such engagement and help with solving any cases.

Spoke with a very pleasant and helpful lady called Holly who went through all my options, explaining each one clearly in a knowledgeable and patient manner. Very happy with my new contract and well done to Holly for making it so easy.

The customer service agent Megan was such a pleasant helpful lady. She made my transition and transactions so much easier. Also time to get through to customer services wasn't too delayed. I'm not a fan of online business so Energia have the correct balance.