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Energia will be reducing gas and smart electricity rates by 20%, with standard electricity rates reducing by 15% effective from 3rd October 2023. This will automatically be applied to your bill. For more see energia.ie/price.


We’ve learned a lot about customer service through our years of providing energy to Irish businesses and that's why we’ve developed our Customer Charter and Codes of Practice to ensure we consistently deliver the highest standard of service. These are available to download from the links below.

Find out more about Vulnerable Customers.