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Dear customers, our contact centre is currently experiencing very high demand and so wait times will be longer than usual. The answers you are looking for may be online. You can submit a meter reading, make a payment or browse our FAQs 
Our prices are changing from the 7th of October. For more details see here. Please note, you do not need to submit a meter read ahead of this date.

CRU Determination

PICTURE: A couple at home reading a letter.

The Commission for Regulation of Utilities has published a Determination in respect of a matter that arose last year affecting some customers.  Energia has taken all necessary steps to resolve this matter, as we strive to ensure our customers receive a great service.

For more details, see here.

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