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To turn the gas back on, simply return the safety shut off valve to its original position, which is in line with the pipe.
If you have any difficulty reaching or turning the valve, you should contact Bord Gáis Networks on 1800 200 694.
- If undertaking alterations to your home which may affect the safety or efficiency of your gas installation, get the advice of a competent Registered Gas Technician. A list of Registered Gas Technicians in your area is available on the Register of Gas Installers of Ireland .
- Never block a ventilator which is there to ensure a safe supply of air.
- Gas boilers and appliances should be installed in accordance with Irish Standard 813: 2002 'Domestic Gas Installations', by a competent Registered Gas Technician.
- Use appliances only for the purpose for which they were designed, i.e. do not use a cooker to heat a room.
- Never use any gas appliance if you suspect it might be faulty. Have it checked.
For possible tell-tale signs of faulty equipment and for more information on carbon monoxide safety, please see www.carbonmonoxide.ie.
Yes, if you are an Energy Online customer you can change details such as mailing address, email address, telephone numbers and whether you would like to continue getting marketing information from Energia.
NB: To tell us about a change of Direct Debit details you will have to call us on 0818 405 405.
The full process of switching your gas or electricity account can take up to 2-3 weeks. We have to wait for ESB Networks or Bord Gais Networks to confirm you as our customer before your account with us is fully live.
If you are a Dual Fuel customer, it’s likely that your gas service may go live before your electricity service. So you might register for Energy Online using your gas account number, but your electricity account might not be fully switched over yet. This is nothing to worry about – you’ll see it there in a few days, if not, please contact customer service on 0818 405 405.
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