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Privacy

Energia Business Privacy Statement

1. Introduction

1.1 Company Information. Energia is part of the Viridian Group, the leading independent energy company in the all-Ireland market.  Energia is the trading name of Viridian Energy Limited (in respect of customers connected in the Republic of Ireland), a company registered in Ireland with company number 306035 and having its registered office at Mill House, Ashtowngate, Navan Road, Dublin 15 and Viridian Energy Supply Limited (in respect of customers connected in Northern Ireland), a company registered in Northern Ireland with company number NI035800 and having its registered office at Greenwood House, 64 Newforge Lane, Belfast, BT9 5NF. Further information can be found at https://www.energia.ie/home  or https://www.viridiangroup.co.uk/.
 
1.2 Contact us. If you have questions as to the manner in which your personal data is being handled or if you require any further information you can contact the Data Protection Officer at Dataprotection@energia.ie or by writing to the :

  • (ROI customers) Data Protection Officer, Energia, Mill House, Ashtowngate, Navan Road, Dublin 15.
  • (NI customers) Data Protection Officer, 64 Newforge Lane, Belfast, BT9 5NF.
 
1.3 Statement Review. This Statement will be regularly reviewed to ensure we continue to meet our obligations in processing your personal data and protecting your privacy. In order to do so we reserve the right to update, modify and amend this Statement at any time as required. We would recommend that you check back regularly to keep informed of any updates. We will not make any significant changes to the Statement without informing you.
 
1.4 Protecting your Information. We are committed to protecting your personal data and to implementing appropriate technical and organisational security measures to protect it against any unauthorised or unlawful processing and against any accidental loss, destruction, or damage.

2. Data we Collect

 In order to provide energy products and services and provide you with information on these products and services we need to collect a number of categories of personal data through a number of channels including from you, third parties, other energy suppliers, the network providers and credit reference agencies. We obtain this personal data during the registration process, marketing or through our on-going management of your account. We cannot provide you with energy services or offer you a contract based on the products or services which best suit your requirements unless we have the necessary information.
 
These personal data categories include:
Name, address, contact details such as telephone number, mobile phone number, email address, date of birth, property details, bank details, credit and debit information, records of payments and any arrears , marketing preferences, property categorisation, telephone recordings, website usage on https://www.energia.ie/home and https://www.energia.ie/business, IP address, energy usage, contract duration, identity verification questions (such as mother’s maiden name), and contact notes.
 
In certain circumstances and as part of our regulatory requirements we may collect special categories of personal data for the customer care register including any disabilities or special needs information necessary to support the provision of service to you.