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Online Help and Support
Visit our business online help centre
Visit our business online help centre
View our business help centre for some FAQs compiled by our expert business energy advisors.
Energia Online
Energia Online
Login to Energia Online to view bills, submit meter readings and monitor your usage.
Getting in touch
Our phone lines can get busy and during busy times we may need to prioritise calls so our most vulnerable customers get the assistance they need.
General Enquiries: 0818 363 744. Lines open from Monday to Friday 9am-5pm.
01 869 2050
The Liberty Centre Blanchardstown Retail Park Dublin 15 D15 YT2H

Who do you deal with?

Your enquiry will be handled by one of our Customer Service advisors.

If the outcome of your enquiry is not to your satisfaction, you may request the issue to be dealt with by a Customer Service Team Leader who will always be available during office hours.

If you feel that your enquiry has not been resolved to your satisfaction, you may request your enquiry to be referred to the Customer Service Manager.

If you are not happy with the solution proposed by the Customer Service Manager, you may request your enquiry be escalated to the Director of Operations.

If at this stage you have a complaint about our service that you feel has not been dealt with satisfactorily, you may refer your enquiry to

The Commission for Regulation of Utilities (CRU)

P.O. Box 11934,
Dublin 24

1800 404 404