Help & Support
Help & Support Centre
Answers to FAQs on billing, prices, switching, plans, your account plus lots more! All available to access 24/7 in our Help & Support Centre.
Login to Energy Online to view bills, letters, make payments, monitor usage, submit meter readings, update your contact and communication preferences.
Faults & Emergencies
If you experience an interruption to your electricity or gas supply you will need to contact ESB Networks or Gas Networks Ireland.
Contact us online
Complete our contact form and we will be in touch by email or phone. To help us direct your query to the correct team select one of the options below.
Getting in touch
Our phone lines can get busy and during busy times we may need to prioritise calls so our most vulnerable customers get the assistance they need.
Customer Care: 0818 405 405. Sales: 0818 300 701. Lines open from Monday to Friday 9am-5pm.
Contact us by email at [email protected]