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Energia will be reducing gas and smart electricity rates by 20%, with standard electricity rates reducing by 15% effective from 3rd October 2023. This will automatically be applied to your bill. For more see

We will aim to get back to your query within 5 days. Please note that during busy periods it might take longer than 5 days to reply to your query. Unfortunately we are being impacted by a reduced number of staff at the moment and wait times are longer than usual.  

If you need to submit a meter reading, make a payment, or update your bank details you can do this online within your online account.

If you are moving house simply complete our online form and a member of our team will be in touch if they require any further information.  

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