We will aim to get back to your query within 5 days. Please note that during busy periods it might take longer than 5 days to reply to your query. Unfortunately we are being impacted by a reduced number of staff at the moment and wait times are longer than usual.
If you need to submit a meter reading, make a payment, or update your bank details you can do this online within your online account.
If you are moving house simply complete our online form and a member of our team will be in touch if they require any further information.