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Energia will increase the price of electricity unit rates and standing charges from 9th October 2025. Learn more about the increase here. 

We will aim to get back to your query within 5 days. Please note that during busy periods it might take longer than 5 days to reply to your query. Unfortunately we are being impacted by a reduced number of staff at the moment and wait times are longer than usual.  

If you need to submit a meter reading, make a payment, or update your bank details you can do this online within your online account.

If you are moving house simply complete our online form and a member of our team will be in touch if they require any further information.  

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