The boxes are packed, the deep clean is complete but before you exchange keys there are a few last checklist items to tick off so that your electricity, gas or dual fuel accounts are ready for your move.
Moving home
New to Energia?
Select this option if you have moved into a property that is registered with us, but don’t yet have an Energia account.
If you’re an existing Energia customer, moving house, you can now update us via the form below
New to Energia?
When you’re moving into a property that is already registered with us, you’ll need the following information:
Your MPRN and/or GPRN
Your MPRN is a unique 11-digit number starting with 10 and your GPRN is up to 7 digits. You may find these numbers on cards left by a meter reader.
Your address and move in date
You will need the address of the property you are moving in to, as well as the date you are moving in.
Opening meter read
You will need an opening meter read for your new property as close as possible to your move in date or on the day you move in.
Existing customer?
If you are an existing Energia customer moving house or need to close your account simply complete the form below. We'll be in touch if we need any further information to complete your move.
Closing your account?
If you’re moving out, and don’t need to register for another property give us a call on 0818 405 405.
Contact us
Contact us to let us know when you’re moving out.
Provide a final meter reading
This will ensure an accurate final bill is issued.
Final bills
Pay any final or outstanding bills for the property.
Help & support with moving
You will need to close the account at your old address and open a new account at the new address. To open a new account, just give us a call with your new MPRN and/or GPRN number and a meter reading if possible.
You will need to contact us with a final meter read for the address so that we can calculate your final bill accurately, also your forwarding address so we may send on your final bill. If we do not receive a final meter read, you will continue to be charged for energy use at that address. We would also need the details of the new owners/tenants if you have them.
If you need the supply to stay on – please ensure that you are registered for an account. To register, please call us with a meter reading. We can get you registered for supply and set up a forwarding address for any correspondence. If you don’t call and nobody is registered, we may think the property is vacant and arrange to disconnect the supply. If you want the supply disconnected, please call us.
It is important that you call us with a meter reading as soon as you move in. When you call we can discuss our current offers for electricity and gas and complete your registration. If you don’t call, we may think the property is vacant and arrange to disconnect the supply.
.jpg)
