Are you

Moving home?

Moving home couldn’t be easier.

Just follow our simple guide below and we’ll get your account switched over to your new address. Please note that our moving home lines are really busy on Mondays and Fridays so the best time to get in touch with us is Tuesday, Wednesday and Thursday between 11am-4pm.

Once you’ve emailed our team, sit back and we will take care of the rest.

When you will get a response?

Our moving home team aim to get back to all customers within five working days. We are mostly a lot quicker than that so don’t worry a member of our team will be in touch soon and be glad to help with any of your moving our or moving in queries.

Meter reading

Find out more about meter reading