Dear customers, our contact centre is currently experiencing very high demand and so wait times will be longer than usual. The answers you are looking for may be online. See here for information on the Government Electricity Credit. You can submit a meter reading, make a payment or browse our FAQs.

Are you

Moving home?

Moving home couldn’t be easier.

Just follow our simple guide below and we’ll get your account switched over to your new address.

Are you preparing to move out?

Find out all you need to do to when moving home with Energia.

Check out our Moving Out Guide

Are you preparing to move in?

Find out all you need to do to when moving home with Energia.

Check out our Moving In Guide

Once you’ve emailed our team, sit back and we will take care of the rest.

When you will get a response?

Our moving home team aim to get back to all customers within five working days. We are mostly a lot quicker than that so don’t worry a member of our team will be in touch soon and be glad to help with any of your moving our or moving in queries.

Meter reading

Find out more about meter reading