Are you

Moving home?

Moving home couldn’t be easier.

Just follow our simple guide below and we’ll get your account switched over to your new address.

Before you move out of your current home, please fill out our web form below and provide us with the following information

1. Your Energia account number or your MPRN & GPRN for your current home – these can be found on your bill
An up to date meter reading for your current home
1. The name, address and email associated with the account
Don’t forget, if you have the MPRN and meter reads of your new property please include it as we can get you set up straight away in your new property.

Click here to complete your home move request

One of our team will be in touch within 5 working days.

Once you move into your new home, please fill out our web form below and provide us with the following information:

1. Your new address
1. Your MPRN or GPRN for your new home
1. An up to date meter reading for your new home
1. The name, address and email associated with the account

Click here to complete your home move request

One of our team will be in touch within 5 working days

Once you’ve emailed our team, sit back and we will take care of the rest.

When you will get a response?

Our moving home team aim to get back to all customers within five working days. We are mostly a lot quicker than that so don’t worry a member of our team will be in touch soon and be glad to help with any of your moving our or moving in queries.

Meter reading

Find out more about meter reading