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The COVID-19 crisis is placing increased demands on our available staff and our business. If you do need to get in touch about something urgent or you are struggling to pay your bill you can send us an online message here, or visit our COVID-19 info & FAQ page.

Codes of Practice

You’re in good hands

We’ve learned a lot about customer service through our years of providing energy to Irish businesses and that's why we’ve developed our Customer Charter and Codes of Practice to ensure we consistently deliver the highest standard of service and these are available to download from the links below:

Select a document below to download it