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Due to reduced staff, call wait times are longer than usual. You can submit a meter reading or make a payment online.
For non-urgent queries, please use our online contact form.

Codes of Practice

You’re in good hands

We’ve learned a lot about customer service through our years of providing energy to Irish businesses and that's why we’ve developed our Customer Charter and Codes of Practice to ensure we consistently deliver the highest standard of service and these are available to download from the links below:

Select a document below to download it