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Customers: our phone lines are busier than usual, so the quickest way to get in touch is online! You can submit a meter reading, make a payment, read our Frequently Asked Questions, or use the online contact form.

Codes of Practice

You’re in good hands

We’ve learned a lot about customer service through our years of providing energy to Irish businesses and that's why we’ve developed our Customer Charter and Codes of Practice to ensure we consistently deliver the highest standard of service and these are available to download from the links below:

Select a document below to download it