Energia will be reducing gas and smart electricity rates by 20%, with standard electricity rates reducing by 15% effective from 3rd October 2023. This will automatically be applied to your bill. For more see energia.ie/price.
At Energia we have many ways our customers can pay their bills
1. Level Pay
Level Pay is an easy way to spread your payments throughout the year
We simply check you average bi-monthly amount and calculate a regular monthly amount for you to pay. That way, you know what to expect every month.
If you end up using more or less energy, we'll contact you and adjust your monthly payment. And of course. you can pick a payment date in the month that suits you.
Benefits of Energia Level Pay:
Its available to all customers
on any of our energy plans
Manageable monthly payments
Make monthly payments on a date that suits you
It's quick & easy to sign up
online or over the phone
Sign up to Level Pay
If you are interested in signing up to Level Pay, simply complete the form below and a member of our customer care team will be in touch.
Frequently asked questions:
We will look at your previous energy usage and use this to calculate the cost of your bills for the next 12 months. We will suggest a monthly payment amount and set up a monthly direct debit payment arrangement.
If you are a new Energia customer with us and we don’t currently hold any information about your historic energy usage, then we will calculate your monthly payment amounts based on some details about your home including the number of rooms and occupants.
Yes, we will still bill you for all of the energy that you use. Level Pay will help you budget for this, with regular monthly payments that go towards your bills.It is important that you continue to review your bills and get in touch with us if you ever want your monthly payment changed.
We estimate how much energy we think you will use over the year to calculate your monthly payment. Our estimate is based on and your previous usage. If we don’t have your previous usage we will estimate an amount based on similar households.
As a Level Pay customer you will still receive a bill every other month but as you’re already making monthly payments to cover the cost, you don’t need to take any action other than to review your usage or see your overall billing costs for information purposes.
You choose a date between the 1st and 28th of the month. Your payments will be taken on this date each month, unless it falls on a bank holiday or over a weekend, when it will be taken the next working day. Please get in touch if you would like to change your payment date.
If you have been with us for a while, then our estimation is likely to have been in line with your previous usage. Your usage may change over time though, so we will still review your payment amount periodically.
If you have recently joined Energia, the Networks will provide us with your usage history after your registration completes and we will be in touch if your payment amount needs to be reviewed. We will always contact you to in advance of making any changes to your direct debit.
Please keep an eye on your bills and contact us if you think you would like the direct debit amount reviewed.
You don’t need to login to your account; you can simply make payments big or small, whenever it suits you, and we’ll take that amount off your next bill. All you need is your account number with your credit / debit card details, and you’re ready for Fast Pay. Some customers use it as a savings tool, topping up whenever the chance arises, so that their bill doesn’t all come at once.
If you’re a gas and electricity customer, you need to top up both accounts separately.
Just remember that top-ups made within 5 days of a billing date won’t be applied until the following bill.