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Dear customers, our contact centre is currently experiencing very high demand and so wait times will be longer than usual. The answers you are looking for may be online. You can submit a meter reading, make a payment or browse our FAQs 
Our prices are changing from the 7th of October. For more details see here. Please note, you do not need to submit a meter read ahead of this date.

Understanding Your Bill

You will receive your Energia bill every two months. We will bill you for the electricity or gas units you have used during the billing period based on meter readings from ESB Networks or Gas Networks Ireland. Depending on when you join Energia, your first billing period may be slightly shorter or longer.


Electricity and gas are billed separately in line with the meter reading cycles of ESB Networks and Gas Networks Ireland.  If you are a Dual Fuel customer, you will receive two separate bills and each payment will be taken separately.


If there hasn’t been a meter reading, we will estimate your usage based on previous bills. You can help to ensure your bill is accurate by providing us with the meter readings yourself.


You can access your bill information at any time using our Energy Online account service.


Plus we’ll give you a further discount on your bill if you decide to go paperless and sign up for Online Billing.