Manage your Energia account with Energy Online
Energy management made easy
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Energy Online
Why register for Energy Online?
Access your energy account online 24/7
View your bills, letters, and detailed energy usage information
Make secure online payments towards your bill
Submit your own meter readings to ensure accurate billing
Track your energy and estimate what you’ll owe before your next bill
View half‑hourly usage insights directly from your Smart Meter
Explore personalised usage trends to better manage your energy consumption
Enjoy exclusive discounts and offers through Energia Rewards
How to register for Energy Online
Registering for Energy Online can be completed in just a couple of clicks, follow these steps to unlock those additional saving and online account services...
- 1. Visit our Energy Online registration page and click the register button.
- 2. Enter your email address and create a password, remember these details as you will use them each time you want to log into your account.
- 3. You will need to enter your Energia account number which can be found on the top a recent bill or letter.
- 4. Complete your personal details and a quick security check.
- 5. Pick your communication preferences.
- 6. Agree to the terms and conditions
- 7. Click confirm and you’re all set!
- You can now log in to you Energy Online account as and when you need access to your energy info.
Watch our video on how to register for Energy Online
Got a question about Energy Online?
Our online Help & Support centre is packed with answers to many of our top questions about Energy Online. Find the answer you need fast!
You can register for an online account via our website or by downloading our app. Follow the steps on screen to set up your account online. You will need your 10-digit account number to register.
Log in to your online account and go to My Details. You can update any of your personal details shown on the screen.
Log in to your online account and go to My Details, where you can update your email address.
You can update your preferences by logging into your online account. Go to My Details > Privacy Centre to make changes.
You can view bills in your online account. These can be accessed from the dashboard or "My Bills". You can download, save and print your bills.
You have access to bills from the last 2 years. You can download, save and print your bills.
If a meter reader from ESBN or Gas Networks Ireland has read your meter, this will take priority over the reading you submitted online. There may be a slight variance in the readings.
To unlock your account select I've forgotten my password on the log in page and follow the steps to reset your password. Once your password has been changed you will be able to access your account again.
To reset your password, select I've forgotten my password on the login page and follow the steps to change your password.
To retrieve your username, select I've forgotten my username on the log in page and follow the steps. After you complete the process, we will send you an email containing your username.
No need to worry if you notice no service in your online account. The full process of switching your gas or electricity account can take up to 2-3 weeks. Before your account becomes active, we need to wait for confirmation from ESB Networks or Gas Networks Ireland that the switch has completed. It is normal for the services to complete at different times.
You may be unable to submit a meter reading online if:
- ESB Networks or Gas Networks Ireland have already provided a reading
- A reading is not currently required - you’ll receive an email when it is
Important information about meter types
- Automatic readings only work for a reconfigured smart meter on MCC12 with good connectivity.
- If you have an MCC16 meter or a smart meter that has not been reconfigured, we will still ask you to send us your meter readings.
