Energy Insights FAQs
Energy Insights is a section within your online account that helps you track your energy habits and suggests ways that could help you reduce your energy usage.
Energy Insights is for smart meter customers who have signed up to an Energia Half Hourly Smart Tariff and an online account.
If you are an existing customer, and you already have an online account you can enable Energy Insights from within your online account by heading to the usage section.
If you are a new customer or an existing customer that does not have an online account, you can enable Energy Insights during your account registration.
You can view your Energy Insights by heading to the usage section within your online account.
Energy Insights FAQs
Yes, you can enable Energy Insights for any electricity accounts you have with Energia on a Half Hourly Smart Tariff. Head to the “Usage” section where you can enable Energy Insights for other accounts and repeat.
Please note: For each electricity account you wish to access energy insights for, a unique email address is required.
To grid, or Export, is the energy that is sent to the grid which has been generated by your solar panels but has not been used in the home.