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On Wednesday 22 April between 6pm and 10pm we will be carrying out essential maintenance on our online account platform. We apologise for any inconvenience this may cause. Visit our Help & Support section for assistance in the meantime.

Energy Insights is a section within your online account that helps you track your energy habits and suggests ways that could help you reduce your energy usage. 

Energy Insights is for smart meter customers who have signed up to an Energia Half Hourly Smart Tariff and an online account. 

If you are an existing customer, and you already have an online account you can enable Energy Insights from within your online account by heading to the usage section. 

If you are a new customer or an existing customer that does not have an online account, you can enable Energy Insights during your account registration. 

You can view your Energy Insights by heading to the usage section within your online account. 

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