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Our Customer Care line will be closed this Friday the 3rd and Monday the 6th. You can still find answers to common questions in our Help and Support section.



  • Step 1
  • Step 2
  • Review
Step 1

I have advised the customer that they require the following to proceed with having an electric vehicle charge point installed at their home.

  • Be the homeowner or have the permission of the homeowner.
  • Have a private off street parking space on the property so the charger cable does not obstruct public roads or footpaths.
  • The charge point must be installed within 15 metres of your fuse board.
  • Have strong working Wi-Fi.
  • Depending on the outcome of the video or on-site survey, additional works may be required for non-standard installations for which additional costs may apply.
Step 2
Review

Thank you for your submission. Our team will be in contact with you shortly.