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Dear customers, our contact centre is currently experiencing very high demand and so wait times will be longer than usual. The answers you are looking for may be online. You can submit a meter reading, make a payment or browse our FAQs 
Our prices are changing from the 7th of October. For more details see here. Please note, you do not need to submit a meter read ahead of this date.

Serious about your Data


At Energia we take how we manage your data seriously. We have invested significant time and effort to ensure that we’re compliant with regulation notably GDPR (General Data Protection Regulation) and the E-privacy directive. Below you’ll find links to the latest version of our policies relating to this.

Should you have any reason to, you can contact our Data Protection Officer by emailing [email protected].

Privacy Policy

Privacy Policy

This describes what we do with your personal data.

Terms & Conditions

The legalities for people who sign up to Energia.

 Terms & Conditions
Cookie Policy

Cookie Policy

How we use cookies (harmless tracking files) on our website.

Business

We’ve different information in this area for our business customers.

Business