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Dear customers, our contact centre is currently experiencing very high demand and so wait times will be longer than usual. The answers you are looking for may be online. You can submit a meter reading, make a payment or browse our FAQs 
Our prices are changing from the 7th of October. For more details see here. Please note, you do not need to submit a meter read ahead of this date.

Energia Level Pay

Control your payments with Level Pay

 

Bi-monthly payments can sometimes come as a bit of a shock. Energia's Level Pay programme can help take the sting out of your bill. We'll monitor your energy usage and suggest a monthly payment that will spread your costs out over the year.

On Level Pay, you still get billed bi-monthly – but you pay regular monthly instalments that go towards your bills. If you end up paying too much, we'll refund you. If you pay too little, we'll contact you and adjust your monthly payment amount. You can contact us at any time to have your monthly payment amount reviewed.

You choose when you want to pay, we organise the rest.