All you need to know about moving house utilities
Provide us with your account number:
This is how we can close your account, and this will avoid you being billed for any electricity used by new occupants when managing moving house utilities.
Your MPRN and GPRN:
Need help to find your MPRN and GPRN? Your MPRN is for electricity meter readings and your GPRN is for gas meter readings and these numbers can identify your business meter and can be found at the top of your most recent bill.
New address you are moving into:
This ensures the energy company can send any new bills to you and know where to reach you if needed.
Your moving in date:
This is to confirm your move out by sending you a letter and any final bills for the property you have moved out of. Fill out the easy form of your moving in or out dates: link here.
A final meter reading from your old property:
Start by checking the location of your meter. It may be inside or outside your property or if living in an apartment it can be found by requesting access or obtaining a reading from your landlord.
Use the meter key to access the meter or request a new one from ESB Networks or Gas Networks Ireland.
Visit How to read your meter to ensure accurate readings of your meter before leaving your property or check out of our video here.
An opening meter reading from your new property:
This is to ensure accurate readings in case you don’t agree with your bill statements.
Contact us on 0818 405 405. The best time to call us is between 9.30-10.30am and 2-3pm Monday - Friday.
There are easy to use forms available on our Energia website where you can log your moving-out details or submit a gas reading. Check out our moving home checklist to ensure you are ticking everything you need to do off the list.
Essential related reads:
FAQs: Moving house utilities
Which bills do you need to cancel when you move?
You need to cancel or update electricity, gas, broadband, and any address-linked subscriptions.
How do you set up electricity in your new home in Ireland?
You set it up by providing your MPRN, an opening meter reading and contacting your chosen supplier. You may be required to provide proof of residency if you request energy supply from Energia at the new premise.
How early can you cancel your utilities?
It depends on your energy provider. With Energia, you can cancel once you give at least 48 hours’ notice in writing. You must also provide us with a closing meter reading. If you fail to do so, you shall be responsible for all energy supplied by Energia and consumed at the premises until the date when a new occupant is registered at the meter point.