Making your move hassle-free

You do not need to contact us in advance. Just get in touch on the day you move out, or shortly afterwards, so we can close your account and issue your final bill.

What we will need from you

• Your MPRN for electricity and your GPRN for gas
• Your Energia account number
• A final meter reading for the property you are leaving
• If you have a day and night meter, we will need both readings rather than a total
• Your forwarding address so we can send your final bill
   

Why this is important

• Without a final meter reading, you may continue to be charged for energy used at your old address
• Providing your details helps us close your account smoothly and make sure your final bill is accurate

Yes. You can register a new account for your additional address by calling us on 0818 405 405 and selecting option 1. We will guide you through the registration process and make sure everything is set up correctly.

What you will need when you call

• Your MPRN for electricity and your GPRN for gas
• Your meter readings for the new address
• If you have a smart meter, we will need day, night and peak readings rather than a total
• If you have a day and night meter, we will need both readings rather than a total
• Your BIC and IBAN if you wish to set up a direct debit, as we cannot copy bank details from an existing account

Helpful tips

• You can usually get your MPRN and GPRN from your estate agent or landlord
• You can also contact ESB Networks for your MPRN and Gas Networks Ireland for your GPRN

When you call, we will also talk you through our current electricity and gas offers and set up your registration.

Please call us as soon as you move in and give us your meter reading. This helps us set up your account correctly and ensures everything starts smoothly.

Why your meter reading matters

• It confirms the property is now occupied
• It prevents your supply from being disconnected
• It ensures you are only billed for the energy you have used

No, you do not need to give us notice in advance. Just contact us on the day you move out, or shortly afterwards, so we can close your account and issue your final bill.

Some smart meters can send readings automatically. However, it is still important to give us an opening reading when you move in and a closing reading when you move out.

Why this matters

• Signal strength can affect whether your meter sends readings automatically
• Your tariff type may require manual readings
• Giving us your readings helps avoid billing issues
• It ensures you are only billed for the energy you have used

Please call our Home Movements team on 0818 405 405 and choose option 1. Have your MPRN or GPRN ready when you call. We will register your details and arrange reconnection with ESB Networks or Gas Networks Ireland.

What to expect

• We will confirm your details and begin the reconnection process
• We will let you know if any fees apply
• There may be charges for a re‑energisation, and these fees are set and charged directly by ESB Networks or Gas Networks Ireland

Please call our Home Movements team on 0818 405 405 and select option 1. Have your MPRN or GPRN ready when you call. We will check if your new property is currently with Energia.

Good to know

• If the property is not with Energia, you can still register with us
• We will guide you through the next steps and help you get set up