If you're on a half hourly smart meter plan you can now opt-in to get Energy Insights! With this new tool you can see your usage data, set budgets on how much you want to spend, and see what appliances use the most electricity.
What is Energy Insights?
Energy Insights helps you understand your usage better so you can make smarter choices. Check out our page if you want to learn how to read a smart meter without the app.
With Energy Insights you can:
See your usage and costs by hour, day, week, or month.
Set € budgets and track your performance.
See an estimation of what appliances in your house use the most energy.
See how you compare to other households- Get tips on how to reduce your usage.
What are the benefits of Energy Insights?
To measure is to know
Being able to measure what you use is the first step in reducing what you use.
Who left the fridge door open?
Knowing what categories are using the most will inform you to make smarter decisions.
They say don’t compare yourself!
But now you can compare yourself to last month and you can compare your usage to other similar homes.
How to sign up for Energy Insights
Switch
to a half hourly smart plan.
Download
our app, or log in to your account.
Opt-in
for Energy Insights.
Energy Insights FAQs
Once you enable Energy Insights you will be able to view the data from the date you signed up for an Energia Half Hourly Smart Tariff. If you have been on a smart tariff for a year or more, you will only be able to view the previous 12 months' usage.
As soon as you have enabled Energy Insights you will be able to see Insights related to the previous day. This will be from the date you switched to an Energia Half Hourly Smart Tarif. If you have solar PV panels, your estimated generation and estimated consumption will be shown the day after you have enabled Energy Insights.
Energy Insights uses your half hourly data from your electricity Smart Meter. Therefore we can only provide you with Energy Insights for electricity accounts you have with Energia on a Half Hourly Smart Tariff; however, you will still be able to see your gas usage in your account.
Yes, you can enable Energy Insights for any electricity accounts you have with Energia on a Half Hourly Smart Tariff. Head to the “Usage” section where you can enable Energy Insights for other accounts and repeat.
Please note: For each electricity account you wish to access energy insights for, a unique email address is required.
Yes, you can enable Energy Insights again by heading to the Privacy Centre on your online account and opting into Energy Insights. However, your previous Energy Insights Profile will no longer be available, and you will have to complete your Home Profile again. You will also only be able to see up to the previous 12 months' usage information.
The Home Profile is a series of questions that you complete when you first enable Energy Insights. Once completed, we use your Home Profile along with your smart usage data to supply estimated Energy Insights for up to 11 different Energy Usage Categories (EUC) within your home.
If you do not complete your Home Profile, any information in the Energy Usage Categories (EUC) section and comparison with comparable homes will not be available.
If you have completed your Home Profile, your smart usage data will be split into up to 11 different estimated energy usage categories. These estimations will help you to try and better understand your smart usage data and learn what appliances consume the most energy.
Once you have opted into Energy Insights, you will receive Usage Alerts via email, the same alerts will also be displayed on the Usage Alert screen. The Usage Alerts will show unusual consumption patterns, any monthly anomalies, your budget goals, and your monthly insights. You can opt out of Usage Alerts at any time within the Usage Alerts Preferences section.
Estimated consumption is the amount of energy used in your home including units imported from the grid, and an estimate of how much you have used from your Solar PV generation. It does not include units exported back to the grid as you have not consumed those.
Estimated generation is an estimate of how much energy you have generated from your solar PV panels. It includes the units exported back to the grid, and the units you have used in your home.
If you are self-sufficient, you will be provided with a rating, which is the percentage of the energy used in your home generated by your solar PV panels.
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