If you're on a half hourly smart meter plan you can now opt-in to get Energy Insights! With this new tool you can see your usage data, set budgets on how much you want to spend, and see what appliances use the most electricity.
What is Energy Insights?
Energy Insights helps you understand your usage better so you can make smarter choices. Check out our page if you want to learn how to read a smart meter without the app.
With Energy Insights you can:
See your usage and costs by hour, day, week, or month.
Set € budgets and track your performance.
See an estimation of what appliances in your house use the most energy.
See how you compare to other households- Get tips on how to reduce your usage.
Energia Smart Energy Insights
Ready to use your smarts with Energia? Check out this quick video guide on how our insights app works.
What are the benefits of Energy Insights?
To measure is to know
Being able to measure what you use is the first step in reducing what you use.
Who left the fridge door open?
Knowing what categories are using the most will inform you to make smarter decisions.
They say don’t compare yourself!
But now you can compare yourself to last month and you can compare your usage to other similar homes.
How to sign up for Energy Insights
Switch
to a half hourly smart plan.
Download
our app, or log in to your account.
Opt-in
for Energy Insights.
Energy Insights FAQs
Once you enable Energy Insights you will be able to view the data from the date you signed up for an Energia Half Hourly Smart Tariff. If you have been on a smart tariff for a year or more, you will only be able to view the previous 12 months' usage.
As soon as you have enabled Energy Insights you will be able to see Insights related to the previous day. This will be from the date you switched to an Energia Half Hourly Smart Tarif. If you have solar PV panels, your estimated generation and estimated consumption will be shown the day after you have enabled Energy Insights.
Energy Insights uses your half hourly data from your electricity Smart Meter. Therefore we can only provide you with Energy Insights for electricity accounts you have with Energia on a Half Hourly Smart Tariff; however, you will still be able to see your gas usage in your account.
Yes, you can enable Energy Insights for any electricity accounts you have with Energia on a Half Hourly Smart Tariff. Head to the “Usage” section where you can enable Energy Insights for other accounts and repeat.
Please note: For each electricity account you wish to access energy insights for, a unique email address is required.
Yes, you can opt out at any time by heading to the Privacy Centre on your online account.
Yes, you can enable Energy Insights again by heading to the Privacy Centre on your online account and opting into Energy Insights. However, your previous Energy Insights Profile will no longer be available, and you will have to complete your Home Profile again. You will also only be able to see up to the previous 12 months' usage information.
The Home Profile is a series of questions that you complete when you first enable Energy Insights. Once completed, we use your Home Profile along with your smart usage data to supply estimated Energy Insights for up to 11 different Energy Usage Categories (EUC) within your home.
If you do not complete your Home Profile, any information in the Energy Usage Categories (EUC) section and comparison with comparable homes will not be available.
If you have completed your Home Profile, your smart usage data will be split into up to 11 different estimated energy usage categories. These estimations will help you to try and better understand your smart usage data and learn what appliances consume the most energy.
Once you have opted into Energy Insights, you will receive Usage Alerts via email, the same alerts will also be displayed on the Usage Alert screen. The Usage Alerts will show unusual consumption patterns, any monthly anomalies, your budget goals, and your monthly insights. You can opt out of Usage Alerts at any time within the Usage Alerts Preferences section.
These terms describe how electricity moves between your home and the national grid.
What Each Term Means
From Grid / Import: This is the electricity you take from the grid to power your home. You pay for this through your electricity tariff.
To Grid / Export: This is the electricity your solar panels generate but you don’t use at home. It is sent back to the grid.
Estimated consumption is the total amount of energy your home uses.
What’s Included
Energy you import from the grid.
An estimate of the energy you use from your Solar PV system.
It does not include energy exported back to the grid because that energy was not used in your home.
Estimated generation is the total amount of energy your solar PV system is expected to produce.
What’s Included
The units of electricity you use in your home from your solar panels.
The units of electricity your panels send back to the grid.
This gives you a simple picture of how much energy your solar PV system is generating overall.
Self-sufficiency shows how much of the energy you use at home comes from your solar panels.
What It Tells You
The percentage is based on the energy your solar PV system generates and how much of that you use in your home.
A higher percentage means you rely less on electricity from the grid.
Get to know Smart Meters
Find out how smart meters work, how they can benefit you, what plan suits your lifestyle, and more!
Download the new Energy Online app for Android or iOS mobile devices today. Manage your bills and consumption with quick and easy access to all things Energia.
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