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A helpful hand
At Energia we have a range of services available to our customers who may have special requirements due to their age or medical condition. If your or someone you know is struggling to pay their bills, let us know.

If you’re worried about paying your energy bills, Energia can help. Our customer care team deal with all customers with empathy and understanding.

The most important thing is to contact us when you start to feel worried about your bills.
The sooner we know there’s a problem, the sooner we can find a solution.

We know some customers experience financial hardship, and we'll work with you to find the best arrangement for payment.