What happens next
Once you’ve signed up with us, we’ll contact your old energy supplier and start the process of switching your energy account over to Energia. You do not need to contact your old supplier, we will take care of everything.
You'll then receive the following:
Your Energia Registration Letter
You’ll receive this letter within a few days of signing up, confirming your details and the plan you’ve chosen.
Your Energia Welcome Pack
This contains your new Energia Account Number and lots of helpful information about your service. This should arrive within two weeks of signing up.
Your Final Bill from your old supplier
We will pass on your meter reading to your old supplier to ensure your final bill is accurate.
Your Energia Bill
Your Energia bill will be issued every two months, the exact date will depend on when your meter is normally read.