Search our site

Our contact centre is experiencing very high demand meaning wait times may be longer than usual. The answers you are looking for may be online browse our FAQs.  See here for information on the Government Electricity Credit. 

The switching process

Switching is very straightforward

Just follow these simple steps and we'll get you switched over.  Don't miss out, check out our price plans and start saving money today!

Step 1

We need the following information from you

Please get the following information ready

Step 2

Choose a contact method that's convenient for you.

No upfront payments or deposit required.

Switching Online

View Price Plans

Call us on:

0818 300 701

Sales Agent

Request a call back
Step 3

What happens next

Once you’ve signed up with us, we’ll contact your old energy supplier and start the process of switching your energy account over to Energia. You do not need to contact your old supplier, we will take care of everything.

You'll then receive the following:

  • Your Energia Registration Letter

    You’ll receive this letter within a few days of signing up, confirming your details and the plan you’ve chosen.

  • Your Energia Welcome Pack

    This contains your new Energia Account Number and lots of helpful information about your service. This should arrive within two weeks of signing up.

  • Your Final Bill from your old supplier

    We will pass on your meter reading to your old supplier to ensure your final bill is accurate.

  • Your Energia Bill

    Your Energia bill will be issued every two months, the exact date will depend on when your meter is normally read.

Still got questions?

Call our sales team on
0818 300 701

Mon-Fri 8am-8pm & Sat 10am-6pm

Pushed for time?

Request a call back