Energia Price Change Announcement
5th March 2021
Energia will be increasing home energy prices effective from April 5th 2021. While we did reduce our residential gas and electricity prices in June of last year and introduced a further price freeze to Spring of this year, this increase is unavoidable due to increasing external wholesale market and network costs.
Electricity customers will see an increase of 8.6% on their bill. For the average customer this will mean an increase of €1.97 per week. Energia gas customer bills will increase by 5.7% or an average of €0.93 per week. The increase for dual fuel customers will be 7.4% or an average of €2.90 per week.
Andy Meagher, Director ROI Customer Solutions said: “At Energia, we continuously monitor wholesale electricity and gas prices to ensure we can deliver the best value to our customers. In line with this commitment, we announced a price reduction in 2020 across electricity and gas, and kept our prices frozen until the Spring of this year. As well as delivering the best value possible we were also aware of the impact of the COVID-19 pandemic on communities. In our efforts to support households, disconnections were suspended during the lockdown and we have proactively worked with customers who may be experiencing financial difficulty. While increases at this time are unfortunately unavoidable, we remain committed to providing the best value and care to our customers.
22nd December 2020
Good news, we are extending our price freeze into the spring!
8th October 2020
After such an unusual year, it’s easy to forget the usual challenges that winter brings. With more of us than ever working from home, Energia are here to help you keep safe and save energy and money this winter. Unlike some of our competitors, we promise not to increase our standard unit rate energy prices this winter. Our best-value fuel prices mean you can keep your home as cosy as ever while staying cool about your bill.
We will be freezing our prices for residential customers until January 31st 2021, which means our customers are guaranteed not to have any increase in their energy bills during the colder winter months. As well as freezing our prices we can also confirm that no disconnections will take place during the current six-week lockdown period. We know that for some of our customers the current circumstances may present challenges. As we always have done, we’ll continue to work with any customers who may be in arrears on an individual and entirely sensitive basis. Disconnection is always a last resort for Energia and we encourage customers in difficulty to engage with our dedicated customer care team by entering into a payment plan appropriate to their circumstances
Now more than ever, in these unsettled times it’s nice to be able to offer some reassurance to you. This price freeze applies to all our 100% green home energy plans. With more people being at home during the day our customers can have double peace of mind knowing they won’t be damaging their pockets or the planet.
Energia Price Reduction Announcement
1st June 2020
It's rare to receive good news with no downside. That's why at Energia, as the power behind your savings, we are delighted to announce a price decrease for all our customers on both electricity and gas unit rates! This decrease of 3% on electricity and 12% on gas amounts to an annual saving of €28 on electricity and €94 on gas for the average household.
Effective from the 1st June 2020, these unit rate reductions will be automatically applied to all our customers, and on top of your existing discounts. No action is required on your part. This will all be visible on your next full bill which you can see on your Energy Online account. If you haven’t already activated your free Energy Online account, you can find step by step instructions here.
Our energy is focused on doing everything in our power to look after our customers. Thank you for choosing us to be The Power Behind Your Power.