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I phoned Energia today and the call was answered quickly. The agent , Paul Mc Caffrey was extremely helpful and assisted me to update my contact really efficiently. He was very professional , pleasant and good humoured and explained everything very clearly. Thanks very much for the excellent response and customer service.

It really doesn't get any better. I have stayed with Energia for years firstly because they offer seriously competitive pricing but secondly for their astonishing customer service. I had occasion to ring Energia on the 13th of April and spoke with Simon McCluskey. Simon was exceptional - he fully engaged with me, could not do enough to assist and made my decision to stay with Energia for another year and sign up for a new contract, very very easy. Well done Energia. Please give Simon McCluskey a bonus. :-)

gettiny my bill in the post is most important to me

Excellent customer service and professionalism from this energy company. I particularly want to thank Faith and Katie who both assisted me today in a difficult financial situation.

Priya patha was very helpfull and solved our issues. She is highly qualified.

We just spoke to Paul McCaffrey from energia. . He was so helpful and made everything so easy to follow - we had been speaking with other agents and we're getting so confused. . Would highly recommend Paul and energia. . Well done and Thank you again Paul. .

Wexhave had no issues and staff always pleasant to deal with

I spoke to Chris in the Retention Team as I felt my electricity cost needed to be reviewed. CHRIS was extremely helpful with his information .He was clear concise and explained the various plans. I was satisfied to make changes following the conversation with him. Thank you Chris Energia are lucky to have you.

I'm gonna give it 5 because after giving it a bad review, a guy i forgot the name one of the customer service explained well to me how my bill sky rocketed and offered me a more flexible type of payment. I'm not asking for anything but he eventually said that being a loyal customer of energia is the main thing. And that impressed me. He explained the problem and provided a solution! Simple as that! Kudos to you.

We got a gad boiler replaced. Thank you to amazing team... work nice and neat. Good communication and also expleained all, gas Boiler placed on the attic so we have a pleanty space in the kitchen now. 😀